Cross- cultural communication is an essential skill for organizations operating internationally.
Organizational diversity alone does not lead to better solutions. For organizations operating in an international context, the results come from an inclusive workplace that incorporates knowledge (IQ), emotional intelligence, and cultural intelligence (CQ).
CQ is the ability to work with and across multiple cultures, driving collaboration and smoothing communication.
What Our Cultural Intelligence Course Covers - And How We Do It:
Details
90 minutes (live) plus 30 minutes asynchronous content
Facilitated live by an expert
Activities, breakouts, and more interactive content
Introduction to Cultural Intelligence
Reviewing concepts related to cultural diversity in the workplace and cross-cultural communication
Cultural Intelligence Capabilities
Drive, Knowledge, Strategy, and Action to incorporate CQ in the workplace
Intersection of Emotional and Cultural Intelligence
Scenarios and activities that highlight how CQ and EQ reinforce one another to enhance communication and collaboration in the workplace.
Post Workshop support
Strategies that equip one to retain personal and/or organizational values and contributions while adapting just enough to be respectful and effective
Our Cultural Intelligence Workshop Builds Your Skills
Develop specific strategies to manage attitudes and stress in intercultural situations
Self-directed learning practices focused on how to identify cultural differences
Creating “If-Then” strategies for working and relating interculturally
Why Is Cross-Cultural Communication Important?
It Enhances Communication Across Cultures. Communication styles, body language, and interpretations vary widely across cultures. Cultural intelligence helps individuals recognize and adapt to these differences, ensuring messages are clearly conveyed and understood. This can improve collaboration and reduce misunderstandings, fostering stronger workplace relationships.
It Promotes Inclusion and Belonging. High cultural intelligence enables individuals to appreciate diverse perspectives, avoid stereotyping, and create environments where everyone feels valued. Teams with inclusive cultures report higher employee engagement, satisfaction, and retention.
It Improves Leadership Effectiveness. Leaders with high CQ can manage culturally diverse teams more effectively by understanding and respecting the unique needs and motivations of team members. This can increase trust and cohesion within teams, leading to better performance and innovation.
It Supports Global and Remote Teams. Organizations operating globally or with remote teams encounter varied cultural norms and expectations. CQ helps navigate these complexities, ensuring alignment on goals and practices. A seamless cross-border collaboration makes stronger global partnerships.
It Drives Innovation and Problem-Solving. Diverse teams bring a wide range of perspectives to problem-solving and innovation. Cultural intelligence allows individuals to harness these differences constructively. Creative solutions give a competitive edge in the marketplace.
It Reduces Conflict. Cultural misunderstandings often lead to workplace tensions. CQ equips individuals with the empathy and skills needed to de-escalate conflicts rooted in cultural differences. This can facilitate a more harmonious work environment and improved team dynamics.